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This document was written and posted as allowed under the 1st Amendment to the Constitution of the United States of America and ARTICLE 1, Section 9, of the Constitution of the State of Nevada.

 

 

Syncon has validated the defect, but only supplies a Band Aid!

Syncon Homes has begun to supply Band Aid repairs to some homeowners in the La Costa tract.  These are houses where the homeowners have found the siding v. wall v. foundation defect we discussed on other pages of this website.

It doesn't mean that the defect doesn't exist on other homes in the subdivision.  Syncon is making repairs only for those owners who have taken the time to find it rather than consider it as, "out of sight, out of mind."  

What it does is validate that the defect we've described truly exists!  It's a fitting turn of events.

The problem remains whether Syncon's Band Aid repair is the right way to fix the problem.  Is it correct to hide building code violations and conceal their failure to follow the manufacturer instructions beneath some stucco?  

Apparently, some homeowners find it an appropriate resolution to the defect.  We simply hope that their decision to capitulate doesn't adversely affect them in the future.


Reminder of the Defect

As a reminder, Syncon Homes violated building codes and product manufacturer's installation instructions when they completed the building envelope on our house and some other homes in the neighborhood.  Their defects have compromised the durability of the housing structure through weather and water intrusion, have added to our costs of heating and cooling the home, and have endangered our health and safety.

If a review of the defect discussion is desired, the appropriate pages can be reached at the following links:

Otherwise, here are a couple pictures of the way the wall and siding is supposed to be built, along with two others showing the defect in our home:


 


The Band Aid Repair.

Instead of taking responsibility for their construction defects and fixing them the right and required way, Syncon Homes has begun putting Band Aid repairs on some of neighborhood homes.  They are just scratching the foundation paint with a shovel, applying an adhesive, and then slapping on some new concrete.  

Nothing is being done to properly set the wall's shear panel on the weep screed and nothing is being done to place the wall directly on top of the foundation for those areas where it has been inappropriately constructed.  They are simply concealing the defect behind concrete.  

Their repairs will certainly make the foundation and siding appear as though they comply with the building codes and the siding installation instructions.  However, the defect will remain.  It's an example of putting a "Band Aid on a Bullet Wound."  The injury is still there, it just can't be seen.

Here are some photos showing the steps they've taken around the neighborhood:

Syncon employee and subcontractors looking at the problem


Subs seeing how much work they have to do


Scratching the paint on the old concrete


Painting on the glue


Additional concrete applied

This was the first house in the neighborhood to see the results of Syncon Homes' Band Aid repair.  It certainly looks pretty, but the underlying defect still remains.  It's covered, but it fails to bring the construction defect into code compliance.

Syncon Homes will also be unable to claim that their repair makes the components as durable as a correctly built structure.  Simply stated, it's an untested and unevaluated repair that the homeowner will have to endure for the remainder of their ownership.


Syncon Homes has also placed their "Band Aid" on another house, but as with the first home, the "Bullet Wound" of code violations and installation violations remain.  Here are a few pictures of the other Band Aid Repair:

Again, the defect remains.  It's only hidden.


. . . but it goes on

Syncon Homes couldn't even put their Band Aid repair on the right way!  They failed to follow the manufacturer's installation instructions when they applied the cement to the side of the foundation.

The product they used is called Eisenwall.  Here's a photo of the product name on the bag they used on a neighboring house:

According to the manufacturer, as published on their website, Syncon Homes was supposed to do the following:

"EISENWALL® must be water cured after application. For 2 hours after placement, spray mist the plastered surface with clean water to maintain its wet sheen. Neglecting to follow proper wet-curing procedures can lead to cracking. Wet-curing is especially important in hot or windy weather, or when applying the product one-coat, full thickness."

It needs to be noted that the instructions say, "must."  They don't say, "it's a good idea," "it's optional," or "you should consider doing it."  They say, the cement "must be water cured."  Yet, Syncon Homes failed to do it.  

We watched their installation work.  On both houses, Syncon Homes failed to "water-cure" the Eisenwall after they put it on.  They failed to "spray mist the plastered surface" so "cracking" wouldn't occur, especially in the "windy weather" we had each day.

So what's the issue?  The issue is that the installation of the product, installed to conceal rather than fix earlier construction defects, is itself defective.  

Since the manufacturer expects the product to crack, nothing has been accomplished.  The cracks will allow water to infiltrate the structure and provide a highway for vermin, such as termites, to enter the walls.  It may even raise new problems once the glue under the cement gets exposed to water.

The bottom line is that the entire situation is unacceptable.  The repair isn't a repair, what Syncon is doing is inappropriate, and the homeowners are being left holding the bag for a continuing and multiplying defect.


Finally, they go to the third house

Just as with the previous two houses, Syncon applied their Band Aid repair to a third house.  Apparently, the owners found the same problem we identified, except they have chosen to accept Syncon Homes' Band Aid repair.

Syncon Homes followed the same repair process on this house as they used on the previous two homes.  Unfortunately, it included disobeying the product manufacturer's installation instructions, again.

Here are the photos showing the weather conditions, such as the windy day that requires the water cure process neglected by Syncon Homes, and evidence of the work that they completed.  One place was even marked with a "fix" tag:

Again, Syncon Homes succeeded in applying their Band Aid repair instead of fixing the underlying defect.  They got away with a cheap repair and succeeded in hiding any code violations and/or failures to comply with the installation instructions from the siding manufacturer.


Have there been any other comments on this subject?

While doing some reading, we came across a question and answer site that directly addresses the gluing of old cement/stucco to new cement/stucco.  In fact, it's speaks of the same adhesive used on the houses shown above.  Here's the article with the byline for credit:

What Syncon Homes is using and doing certainly doesn't sound like something that creates a durable repair.  At most, it sounds like a Band Aid that will hide the defect until the mandated warranty is over.  It's quite clear in the post where the author wrote; "Jobs we did 10 years ago are now popping off."  10 years is the point at which the structural warranty on our new Syncon Homes end.


It's ultimately up to each and every homeowner to decide if they want to fall for Syncon Homes' repair.  It's certainly the easiest way to go and that's what these three sets of homeowners have chosen to do.  We just hope they don't regret their decision at a later date.

In our case, we refuse to be fooled or capitulate.  We refuse to fall for an inappropriate repair, one that allows Syncon Homes to abdicate their responsibilities and one that places the long term costs for their poor workmanship directly on the economic backs of their buyers.  We refuse to ultimately do what Syncon has done to us, which is pass on code violations and construction defects to subsequent buyers.

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