Now, let's go to the
missing ceiling insulation in approximately 25% of the house. The
issue of the missing ceiling insulation does not remain. Syncon
Homes had it installed not too long after it was discovered in our
home. That's one good act on their part. Thank you! However, it begs the question of what other insulation is
missing from the house.
Already, missing insulation was found in a wall
and in part of the ceiling. Should we trust that everything else is
fine, or would it be reasonable to expect it's missing from other places
in the house. We think the latter expectation is justified and
appropriate, especially in light of the open spaces we've identified
around the bottom of the house's exterior.
We wrote to Syncon
Homes and told them that we expected them to perform an energy audit
on the home. It will show if insulation is missing in the walls
without punching holes, destroying drywall, or using other destructive and
intrusive means throughout the entire house. We had already lived through a winter with freezing
pipes, unnecessarily cold rooms, and we incurred excessively high natural
gas bills. We felt it was now appropriate for them to accept the
financial burden
of their failures or defects.
So far, Syncon
Homes has refused to provide the energy audit, even though there's
every reason to expect the discovery of other insulated-related
construction defects. Is our request unreasonable? We don't
think it's unreasonable and still expect Syncon
Homes to stand behind their product.
